Indonesian Version
Make a Report
(021) 381 5909
(021) 381 5910
(021) 381 5911

SMS and Whatsapp:
0811 861 5000

(021) 381 5912
(Download cover sheet here)


Attn: Tip-offs Anonymous™
Pertamina Clean
P.O.Box 2600
JKP 10026

(Download cover sheet here)

Deloitte's Whistleblower Service (Tip-offs Anonymous™)

What to report

If you see any suspicious act such as:

1.    Theft

  • Where a person takes another person's property without that person's freely-given consent
  • Where a person uses another's identity to obtain goods and services
  • Where a person secretly sells goods and hides the money from the sale

2.    Fraud

  • Where a person deliberately misrepresents their product's condition to a client which causes actual monetary damages
  • Where a person works with an outside vendor to defraud their employer through bogus or inflated invoices
  • Where a person marks up any quotation from a vendor
  • Where a person establishes a shell or shadow vendors - dummy companies with puppet or fictional CEOs

3.    Bribery

  • Where a person receives a benefit (e.g. money) which influenced their judgment or conduct in a position of trust
  • Where a person offers money or gifts to a potential client in exchange for business
  • Where a person provides payment in order to persuade someone with a responsibility to betray that responsibility

4.    Corruption

  • Where a person enriches themselves by the misuse of the public power entrusted to them
  • Where a person receives some advantage (e.g. money, gift, hospitality) inconsistent with official duty
  • Where a person uses public funds, property, services and information for unofficial activities
  • Where a person accepts (from anybody) any remuneration or benefit other than their remuneration in the performance of their duties

5.    Conflict of Interest

  • Where an employee or their partner has any interest in another company
  • Where an employee holds any position in another company that is not a joint venture or the subsidiary of
  • Where an employee is aware that any family members or friends are in a business relationship with , and does not disclose it
  • Where an employee receives any financial or non-financial gifts or entertainment (other than those included in the gift and entertainment policy) from other people
  • Where an employee leaks any information about the company, such as budgets, vendor quotation etc., to other unauthorised people

6.    Violation of Laws & Regulations

  • Where a person acts against the company rules and regulations
  • Where a person practices their duties beyond existing policies, statutes, procedures or instructions

7.    Financial Statement Fraud

  • Income smoothing is an act of intentional earnings management by transferring load posts and income into several periods that aims to reduce the fluctuation on profits.
  • Earning Management is the act to meet the target of profit undertaken by the management intentionally.
  • Misstatement or omission intentionally amount or disclosure in the financial statements to mislead the users of the financial statement. Fraud in the financial statements may involve actions as presented below:
  • a. Manipulation, falsification or alteration of accounting records or supporting documents which becomes the source of data for the presentation of financial statements.
  • b. Misrepresentation in from the removal of the financial statements, transactions or significant information.
  • c. Incorrect application of accounting principles deliberately associated with the number, , classification, presentation or disclosure.
  • Misstatements of assets related to the theft of assets resulting financial statements are not presented in accordance with generally accepted accounting principles.

    For example, embezzlement of goods receipts/money, theft of assets, or the action that caused the entity to pay the price of the goods or services which are not received by the entity. Improper treatment against the asset can be accompanied by a ficticious note or document or misleading and may involve one or more individuals among management, employees or third parties.

The type of information you need to provide when reporting a suspected incidence of misconduct would include:

  • Names of people involved;
  • Names of any witnesses;
  • Date, time and location of incident(s);
  • Details of any proof;
  • Money or assets involved;
  • How often this incident occurred.

Tip-offs Anonymous™ is an independent hotline service that gives employees the opportunity to blow the whistle on misconduct anonymously.

Read More

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