Indonesian Version
 
Make a Report
 
Phone:
(021) 381 5909
(021) 381 5910
(021) 381 5911


SMS and Whatsapp:
0811 861 5000

Fax:
(021) 381 5912
(Download cover sheet here)

Email:
pertaminaclean@tipoffs.com.sg

Postal:
Attn: Tip-offs Anonymous™
Pertamina Clean
P.O.Box 2600
JKP 10026

(Download cover sheet here)

Deloitte's Whistleblower Service (Tip-offs Anonymous™)

Make a report in any one of the following six ways:

1.     Online

To make a report online, click on the link "Make a Report" on the left of the page or click here.

2.     Telephone

To report misconduct by telephone, please dial:

(021) 381 5909
(021) 381 5910
(021) 381 5911

These hotlines are open 24 hour a day.

During 7:00 to 21:00 WIB, You will be connected to a Tip-offs Anonymous™ call centre operator who will ask you a series of questions about the suspected misconduct. After 21:00 pm WIB, your message will be recorded via voicemail.

The service is anonymous. You will not be asked to reveal your identity unless you choose to do so.

3.     SMS and Whatsapp

You can send an SMS and whatsapp to:

0811 861 5000

You may type "Please call me" and indicate the date and time that you would like us to call you.

You may also type your report or disclosure via SMS and whatsapp, you will need to include as much information as possible. You will be asked if you would like to continue the conversation further by SMS, whatsapp or phone.

4.     Fax

You can send fax (please include Disclosure Cover Sheet) to:

(021) 381 5912

You will need to include as much information as possible about the suspected misconduct in the fax documents.

Download cover sheet here

5.     Email

You can send an email to:

pertaminaclean@tipoffs.com.sg

You will need to include as much information as possible about the suspected misconduct in the email. While Tip-offs Anonymous™ will not provide your email address to Pertamina without your consent. In order to maintain your confidentiality, it is best to use a non-work email to make your disclosure.

6.     Postal Mail

You can send a letter (please include Disclosure Cover Sheet) to:

Attn: Tip-offs Anonymous™
Pertamina Clean
P.O.Box 2600
JKP 10026

Download cover sheet here

What happens next?

Once you have submitted the report, it will be forwarded to a Deloitte analyst who will review the information you have provided. The analyst will then provide a report within one (1) business day to a dedicated representative within Pertamina who will determine the appropriate action required.

 
About

Tip-offs Anonymous™ is an independent hotline service that gives employees the opportunity to blow the whistle on misconduct anonymously.

Read More

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms, and their related entities. DTTL (also referred to as “Deloitte Global”) and each of its member firms and their affiliated entities are legally separate and independent entities. DTTL does not provide services to clients. Please see www.deloitte.com/about to learn more.

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our network of member firms in more than 150 countries and territories serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 286,000 people make an impact that matters at www.deloitte.com.

Deloitte Asia Pacific Limited is a company limited by guarantee and a member firm of DTTL. Members of Deloitte Asia Pacific Limited and their related entities provide services in Australia, Brunei Darussalam, Cambodia, East Timor, Federated States of Micronesia, Guam, Indonesia, Japan, Laos, Malaysia, Mongolia, Myanmar, New Zealand, Palau, Papua New Guinea, Singapore, Thailand, The Marshall Islands, The Northern Mariana Islands, The People’s Republic of China (incl. Hong Kong SAR and Macau SAR), The Philippines and Vietnam. In each of these, operations are conducted by separate and independent legal entities.

About Deloitte Indonesia
In Indonesia, services are provided by PT Deloitte Konsultan Indonesia.
© PT Deloitte Konsultan Indonesia